Terms And Conditions For Public Blaze & Foam Workshops

If you're signing up for any public service, including in-person workshop, class, experience or online event with Blaze & Foam, here's the whole 'terms and conditions' tango. 

Refunds: 

Think of your purchase the same way you would for a concert ticket. Once the event is over and you didn't show or something came up, the concert is over. This means that once your hard-earned cash makes its way to us for the workshop or event, it's a done deal – non-refundable and set in stone. Yes, we get it, life does the unexpected two-step, but we're a small operation and once we save a seat for you, we've assigned staff, turned others away and venue fees have already been paid. This means we can't offer refunds, even if life throws you a curveball like a sudden illness or a tornado chasing you down, got COVID, stuck in traffic, or whatever twist life throws at you. 

Transfers: 

If you're stricken with a sudden case of "can't make it," you can always send a friend in your place. Our bookings are like musical chairs – you can swap the ticket to a buddy's name without dropping any extra cash. The one who called the shots doesn't even need to give us a heads-up about the switch. But the new recruit has to play by the rules too, so they'll need to be in the loop.

Rescheduling! 

We get it, sometimes things don't go as planned. If you do need to reschedule, just give us a heads-up at least seven (7) days in advance of your workshop date, and we'll  accommodate you with a reschedule. Less than seven days? Sorry, the party's over for reschedules or credits. Didn't make it altogether or had to leave early? Even if life pulls you away for whatever reason – even an alien abduction – we can't hook you up with a reschedule or credit note. Please no reschedule requests via social media – we're all about the old-fashioned email magic at info@blazeandfoam.com.au. We'll do our best to reply within 24 to 48 hours, but don't forget to check your spam folder just in case.  

Age Matters: 

Our public workshops are for the 'grown-ups' (18+ only), so leave the kiddos at home. (Private workshops are more flexible, but minors count as part of the paying crowd and keep that guardian handy.)

The Late Game: 

Please arrive fashionably early! These classes take off right on time. So, if you're not there at least 5 minutes before the countdown, you might miss the blast-off entirely. And if you're strolling in over twenty minutes late, the doors won't be locked but you might feel lost. No refunds, reschedules, or credit notes. We won't be able to make everyone else wait while we catch you up. Once the class starts, our phones and texts are on mute, so if you leave a message, we'll get back to you after the show's over. 

Food and drinks:  

BYO party alert! You can tote along your snacks and drinks, but keep in mind, allergies might be lurking around. So sharing with others at public workshops? For this reason, not really the done thing.

Smoke 'n Sip? Bring Your Own Booze: 

Alcohol's the name? Bring it along! Smoking? Nah, it's a smoke-free zone, inside and out. 

Our Way or the Highway: Blaze & Foam's Rights: 

We may need to cancel or reschedule. Our reasons might include – not enough party animals since we require a minimum of ten for public workshops; or a sick workshop leader. So, we won't cover your airfare and hotels. Make sure you have your own insurance for that. If the event's a no-go, you'll get a heads-up and a credit note. But remember to check your email filters, just in case.

Play Nice or Go Home: Behaviour Code: 

Being a cool cat is mandatory. No unruly shenanigans, no rude talk, and definitely no disturbing the peace. We've got our eyes on safety too – no horsing around that could put others in danger. If you're posing a threat, we won't hesitate to ask you to leave.  And let's not start with getting way too cozy with the booze – no drunk tomfoolery allowed.

Plot Twists and Changes: What You Need to Know: 

Sometimes, even the best-laid plans need a little remix. We might need to change the venue or switch things up in the curriculum. We'll let you know via SMS, email, or a ring-a-ling, but if you don't show up at the new spot, that's on you, not us.